Luthen
Luthen AI software studio

Custom business software.
Built for you with AI.

Replace spreadsheets, improve outdated systems or build a new application, with an assigned Technical Customer Success Manager and agents that help automate the work.

Start your project See how it works

Create your account. Start collaborating. Get personal technical guidance.

What does your operation need?Ready

Describe the workflow, then start a free guided session. No account needed yet.

Built for real operations
What we build

Start with a business problem.

One managed service, shaped around the work you need to improve.

01 / New software

An application that fits your business

Customer portals, job management and internal applications designed around your operation.

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02 / Better systems

A way beyond spreadsheets and workarounds

Replace a rigid workflow or connect the systems your team already relies on.

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03 / Less manual work

Agents that help do the work

Handle approved routine steps and bring exceptions back to your people.

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Personal guidance, from the start

Your project. A person responsible for helping it forward.

Your Technical Customer Success Manager connects business needs with technical delivery.

01

Describe the project

Create an account and tell us what you want to build or improve. Bring documents if you have them; start in your own words if you don’t.

02

Collaborate with a named manager

Your assigned Technical Customer Success Manager helps shape the requirements. Book a project discussion while continuing to work in the workspace.

03

Agree the first useful release

Discuss your organisation, users and current process. Confirm scope, pricing, responsibilities and acceptance criteria before development begins.

04

Build, review and launch

Review working software, refine the details and complete the agreed checks. Define the support and agent responsibilities for life after launch.

Built-in operational agents

Build the software.
Automate the work.

Agents can learn approved workflows from how your team uses the application. Define the actions they may take, the decisions that need approval and where exceptions go.

Meet the operational agents
The platform behind delivery

Define. Build. Operate.

Shared knowledge and controlled delivery connect the business brief to the software and the work it performs.

Analyst

Define the right solution

Capture business context, develop requirements and review the solution together.

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Development framework

Build with technical discipline

Coordinate implementation, test agreed behaviour and review readiness for release.

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Agents & Hippo

Operate with business context

Put approved workflows, retained knowledge and human checkpoints into the application.

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Customer stories

Software in the real world.

Explore the work Luthen is delivering across laboratories, billing and care operations.

The Independent Monitoring Consultants technical services team
Laboratory operations

IMC Australia

A connected operation, from sample to signed-off report.

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Murray River Council office building and community facilities
Fleet billing & reporting

Murray River Council

One view of fleet costs, contracts and billing.

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Care professional speaking with an older resident
Care operations

Primacare Living

A clear path from invoice to approval.

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Before you start

Straight answers.

Understand the service and the next step.

What am I buying?

Custom business software delivered through Luthen, with an assigned Technical Customer Success Manager and a scoped development engagement. Agent capabilities are agreed around the work you want to automate.

Do I need to know how to build software?

No. Start with the business problem. Your manager and the technical team help translate it into requirements and a delivery plan.

Can I start before a call?

Yes. Create an account and begin shaping the project. You can book a discussion with your manager as you go. Scope and commercial terms are agreed before development.

How quickly can I see a first version?

For suitable, bounded projects, a first working version can be ready in days after scope and access are agreed. Production timing depends on integrations, data, complexity and testing.

How much does it cost?

Pricing follows an agreed scope. The proposal should identify the initial build, any hosting and support, and ongoing agent usage before you proceed.

Can you work with our existing systems?

Yes, where supported APIs, connectors or approved custom interfaces make integration practical. We assess the systems and access requirements with you.

Who owns the code and data, and what happens after launch?

Code ownership, data arrangements, hosting, support and change requests are set out in your project agreement. Your manager helps clarify these before the build starts.

Your next step

Start with the work you want to improve.

Create your account and start shaping the project. Your assigned Technical Customer Success Manager helps you move it forward.

Start your project

Prefer a conversation? Talk to our team